Privacy Policy

Last Updated: 30/05/2026

1. Introduction

Welcome to Spring Business Support UK (“we”, “our”, or “us”).

We are committed to protecting your privacy and handling your personal information responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

2. Who We Are

Spring Business Support UK

Email: act@springbusiness.uk

Website: https://springbusiness.uk

If you have any questions regarding this Privacy Policy or your personal data, please contact us using the details above.

3. Information We Collect

We may collect and process the following personal information:

Information You Provide

  • Name

  • Business name

  • Email address

  • Telephone number

  • Postal address

  • Information submitted through our contact forms

  • Information provided when requesting a quote or consultation

Technical Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Date and time of visits

  • Website usage information through cookies and analytics tools

4. How We Use Your Information

We use your personal information to:

  • Respond to enquiries and requests

  • Provide accounting, payroll, bookkeeping, training, and advisory services

  • Prepare quotations and proposals

  • Manage client relationships

  • Comply with legal and regulatory obligations

  • Improve our website and services

  • Send service-related communications

We will only use your information where we have a lawful basis to do so.

5. Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

  • Consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

6. Data Sharing

We do not sell or rent your personal information.

We may share your information with:

  • HMRC where legally required

  • Pension providers

  • Payroll and accounting software providers

  • Professional advisers

  • IT service providers and website hosting providers

  • Regulatory authorities where required by law

All third parties are required to keep your information secure and confidential.

7. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no internet transmission can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy and to comply with legal, regulatory, and professional obligations.

Accounting and tax records may be retained for up to six years or longer where required by law.

9. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your personal data

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent where consent is relied upon

To exercise any of these rights, please contact us using the details provided above.

10. Cookies

Our website may use cookies to improve user experience and analyse website traffic.

You can control or disable cookies through your browser settings.

Where required, we will obtain your consent before placing non-essential cookies on your device.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing any personal information.

12. Complaints

If you have concerns about how we handle your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

Website: ico.org.uk

Telephone: 0303 123 1113

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the revised effective date.

14. Contact Us

For any questions about this Privacy Policy or how we process personal information, please contact:

Spring Business Support UK

Email: act@springbusiness.uk

Website: https://springbusiness.uk